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Category Archives: Dealer Operations

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Progressive Dealer Management Guidelines

Dealer Operations, ManagementMay 12, 2014

So it seems that the spring automotive conference season is over.  This means that a small percentage of dealers have…

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Millennial Selling Strategy—From a Millennial

Dealer Operations, Lead Management, Management, Sales Training, Words of WisdomFebruary 2, 2014

The below article is from the February 2014 edition of Dealer Marketing Magazine, written by Stan Sher. ——— Picture this; you are…

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Is your dealership prepared for 2014?

Dealer Operations, Digital Marketing, ManagementJanuary 3, 2014

Christmas is over and New Years just passed. They say the New Year brings positive change and opportunity. Since the…

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Why Automotive Call Monitoring Is Important

Analytics & ROI, Dealer Operations, Management, Phone TrainingNovember 16, 2013

Does your dealership have a call monitoring solution in place? Does your dealership consistently train phone skills? Chances are if…

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Inspect What You Expect

Analytics & ROI, Dealer Operations, Digital Marketing, ManagementJuly 3, 2013

Do you spot check your employees? Do you spot check your customers? If you are confused about what I am…

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NADA 2013 is over…so what’s next?

Conferences, Dealer Operations, ManagementFebruary 25, 2013

It is Monday evening and you are back from the 2013 NADA convention.  You have travelled across the country to attend…

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