The Evolution of the BDC: Has your dealership evolved?
Evolution Of The BDC: Has your dealership evolved? A few years ago I performed speaking sessions at multiple conferences including…
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Kelley Blue Book FINALLY Matters To Car Dealerships
Kelley Blue Book FINALLY Matters Remember those days when customers would come in to the dealership saying “Well Kelley Blue…
Stop Lying To Yourself About Dealership Turnover
There is a lot of talk going on about car dealership turnover. It seems that everyone has an opinion about it…
The Email Follow Up Epidemic
As published in Dealer Marketing – Page 28 – November 2014 I would like to start out by asking automobile…
Progressive Dealer Management Guidelines
So it seems that the spring automotive conference season is over. This means that a small percentage of dealers have…
Check and Train Yourself
Stan Sher of Dealer eTraining explains the importance of constant training and evaluation of current skills, thought patterns, and processes.…