Guest Relations vs. Customer
Guest Relations vs. Customer Check out our latest video excerpt that was taken from a recent BDC Training Webinar that…
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Stop Lying To Yourself About Dealership Turnover
There is a lot of talk going on about car dealership turnover. It seems that everyone has an opinion about it…
Is your dealership prepared for 2014?
Christmas is over and New Years just passed. They say the New Year brings positive change and opportunity. Since the…
Inspect What You Expect
Do you spot check your employees? Do you spot check your customers? If you are confused about what I am…