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Category Archives: Management

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Market and Sell More Used Cars With CarGurus

Analytics & ROI, Inventory Management, Lead Management, ManagementJanuary 12, 2018

A whole new process of marketing and selling vehicles was added when CarGurus took over the automobile retailing. I will…

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Push Pull Sales – INTERVIEW WITH STAN SHER – PRESIDENT OF DEALER ETRAINING (EP. 51)

BDC - Internet Department, Dealer Operations, Management, Random Rants, Sales TrainingOctober 23, 2017

In this episode, Marcello & Stan Sher of Dealer eTraining talk about the evolution of car buying & selling models, current trends,…

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Congrats You Opened A Dealership Now What?

Analytics & ROI, Dealer Operations, Digital Marketing, Direct Mail, Email Marketing, Inventory Management, Lead Management, Management, Random Rants, Recruiting, Vendor Relations, Words of WisdomApril 11, 2017

Congrats You Opened A Dealership Now What?  To be in the automotive retail, training and consulting business for 14+ years…

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Guest Relations vs. Customer

BDC - Internet Department, Dealer Operations, ManagementJanuary 24, 2017

Guest Relations vs. Customer  Check out our latest video excerpt that was taken from a recent BDC Training Webinar that…

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The Evolution of the BDC: Has your dealership evolved?

BDC - Internet Department, Dealer Operations, Digital Marketing, ManagementJanuary 16, 2017

Evolution Of The BDC: Has your dealership evolved? A few years ago I performed speaking sessions at multiple conferences including…

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Kelley Blue Book FINALLY Matters To Car Dealerships

Inventory Management, Management, Sales Training, Vendor Relations, Words of WisdomJanuary 5, 2017

Kelley Blue Book FINALLY Matters Remember those days when customers would come in to the dealership saying “Well Kelley Blue…

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