Why Automotive Call Monitoring Is Important
Does your dealership have a call monitoring solution in place? Does your dealership consistently train phone skills? Chances are if…
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It’s the internet manager’s fault…
Picture this scenario… A high level Internet/BDC Manager gets hired into a dealership that is a goldmine of an opportunity. …
Sales and BDC, Not Sales vs BDC
As I work with various dealerships all over the nation, I am still amazed at the kind of attitude that…
Digital Response: Email – Call – Social Media
I am amazed at the lack of creativity out there. I wonder if automotive professionals do not think of ideas…