Digital Response: Email – Call – Social Media
I am amazed at the lack of creativity out there. I wonder if automotive professionals do not think of ideas…
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Do you build value?
I have been working in the automotive industry for over 8 years as of this month. The one thing that…
BDC vs. Sales Floor
Repost from Dealer Marketing December 2010 Does your sales staff communicate effectively with your internet/BDC department? If you are like…
Leverage Your Resources to Overcome Objections
BDC - Internet Department, Digital Marketing, Lead Management, Phone Training, Reputation Management, Sales Training
Repost Dealer Marketing October 2010 How many times has a customer been difficult to you on the phone? If you…
BDC Daily Phone Training
Old Blog I wrote from when I was Internet Director at Teddy Nissan…I still Preach This!!! http://dealeretraining.com http://dealeretraining.tumblr.com/ http://www.automotivephonetraining.com As…
Three Strong Practices to Increase Dealership Presence and Profitability
Repost from Digital Dealer Magazine – May 2009 Article on Page 34 Digital Dealer Magazine – May 2009 from Ralph…