Automotive CRM: Differentiate Your Processes
The automotive industry is always evolving and with that evolution we must constantly adapt to the changes. Question:…
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Google Voice Increases Internet Lead Connection Rate
Recently, I have been playing around with various tools in order to increase how BDC departments connect with their internet…
Manage Your Inventory Feeds (Cars.com and others)
There has been plenty of controversy about cars.com and other vendors taking dealers inventory and feeding them to some really…
VDPs Do Not Pay The Bills
The other day I was in a dealership speaking with an owner. He said to me “I have 315,000 VDPs”…
Motivation Lessons From Jason Becker
Who is Jason Becker you might ask? Before I tell you I want to let you know that the reason for…
Relating Bar Rescue (Spike TV) to the Automotive Business
As I watch new episodes of “Bar Rescue” on Spike I am amazed at some of the things that I…