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Category Archives: Management

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Inspect What You Expect

Analytics & ROI, Dealer Operations, Digital Marketing, ManagementJuly 3, 2013

Do you spot check your employees? Do you spot check your customers? If you are confused about what I am…

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Automotive CRM: Differentiate Your Processes

BDC - Internet Department, Lead Management, Management, Sales TrainingMay 28, 2013

  The automotive industry is always evolving and with that evolution we must constantly adapt to the changes.   Question:…

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Manage Your Inventory Feeds (Cars.com and others)

Inventory Management, ManagementMay 26, 2013

There has been plenty of controversy about cars.com and other vendors taking dealers inventory and feeding them to some really…

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NADA 2013 is over…so what’s next?

Conferences, Dealer Operations, ManagementFebruary 25, 2013

It is Monday evening and you are back from the 2013 NADA convention.  You have travelled across the country to attend…

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Dealers, Learn Your Demographics

Analytics & ROI, Digital Marketing, ManagementJanuary 31, 2013

Do you know what kind of population is in your area? What is the crime rate where your dealership is…

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Stan Sher at Internet Sales 20 Group

BDC - Internet Department, Dealer Operations, Management, Phone TrainingDecember 27, 2012

Stan Sher at Internet Sales 20 Group in Chicago – October 2012. <iframe width=”560″ height=”315″ src=”//www.youtube.com/embed/-oCQl6LVa4M” frameborder=”0″ allowfullscreen></iframe>

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