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Category Archives: Lead Management

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  2. Category "Lead Management"

Technology Assisted Objection Handling

BDC - Internet Department, Lead Management, Phone Training, Reputation Management, Sales Training, Social MediaOctober 7, 2013

  Does your dealership have tools that should help your sales and business development (BDC) people be more effective?  …

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Automotive CRM: Differentiate Your Processes

BDC - Internet Department, Lead Management, Management, Sales TrainingMay 28, 2013

  The automotive industry is always evolving and with that evolution we must constantly adapt to the changes.   Question:…

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Google Voice Increases Internet Lead Connection Rate

Analytics & ROI, Lead Management, Phone TrainingMay 27, 2013

Recently, I have been playing around with various tools in order to increase how BDC departments connect with their internet…

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Automotive Internet Sales Training Lead Management

BDC - Internet Department, Lead ManagementDecember 26, 2012

Automotive Internet Sales Training Lead Management at GNYADA Automotive Internet Sales Lead Management Workshop at GNYADA – Greater New York…

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Transforming The BDC

BDC - Internet Department, Digital Marketing, Lead Management, Phone Training, Reputation Management, Social MediaDecember 19, 2012

After seeing the tremendous success that my last series of blogs “Transforming the Dealership” has brought in terms of visibility…

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Automotive Dealership Management Process Importance

BDC - Internet Department, Lead Management, ManagementJuly 20, 2012

Automotive Dealership Management Process Importance discussion at Greater New York Automobile Dealers Association workshop on automotive internet sales. Stan Sher…

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