Why Automotive Call Monitoring Is Important
Does your dealership have a call monitoring solution in place? Does your dealership consistently train phone skills? Chances are if…
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Technology Assisted Objection Handling
BDC - Internet Department, Lead Management, Phone Training, Reputation Management, Sales Training, Social Media
Does your dealership have tools that should help your sales and business development (BDC) people be more effective? …
Inspect What You Expect
Do you spot check your employees? Do you spot check your customers? If you are confused about what I am…
Relating Bar Rescue (Spike TV) to the Automotive Business
As I watch new episodes of “Bar Rescue” on Spike I am amazed at some of the things that I…
Dealers, Learn Your Demographics
Do you know what kind of population is in your area? What is the crime rate where your dealership is…
Stan Sher at Internet Sales 20 Group
Stan Sher at Internet Sales 20 Group in Chicago – October 2012. <iframe width=”560″ height=”315″ src=”//www.youtube.com/embed/-oCQl6LVa4M” frameborder=”0″ allowfullscreen></iframe>