Automotive Phone Training – Traditional vs. Progressive
When is the last time your dealership had a progressive training solution? Is your dealership handling phone calls just like the…
Read more
Why Automotive Call Monitoring Is Important
Does your dealership have a call monitoring solution in place? Does your dealership consistently train phone skills? Chances are if…
Automotive Sales Person OEM Training
Automotive Sales Person OEM Training Stan Sher of Dealer eTraining discusses the importance of automotive sales consultant OEM certification in…
Technology Assisted Objection Handling
BDC - Internet Department, Lead Management, Phone Training, Reputation Management, Sales Training, Social Media
Does your dealership have tools that should help your sales and business development (BDC) people be more effective? …
Even experts can learn a thing or two…
Are you a master or a student? Do you know everything that you need to know to pass on your…
Inspect What You Expect
Do you spot check your employees? Do you spot check your customers? If you are confused about what I am…