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Author Archives: dealeretraining

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The Email Follow Up Epidemic

BDC - Internet Department, Email Marketing, Lead ManagementNovember 11, 2014

As published in Dealer Marketing – Page 28 – November 2014 I would like to start out by asking automobile…

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Digital Dealer 17 Review with Stan Sher

ConferencesOctober 1, 2014

Anyone that knows me knows that I enjoy writing about our industry and reviewing conferences after I attend them.  Well…

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The Fall 2014 Automotive Conference Showdown

ConferencesSeptember 9, 2014

It seems that in recent years retail automotive conferences have gained momentum in popularity. In fact so many conferences are…

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The Dealer Direct Mail Dilemma

Analytics & ROI, BDC - Internet Department, Dealer Operations, Direct Mail, Management, Phone Training, Sales TrainingAugust 18, 2014

Is your dealership sending out direct mailers on a monthly basis? How many calls did your last mailer drive? How…

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Attention Car Dealers…How Is Your Internal Online Reputation?

Dealer Operations, Management, Recruiting, Reputation Management, Social MediaAugust 16, 2014

Repost from Dealer Marketing July 2014                            …

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Increase After Sale Product Penetration Through Automotive Guest Relations (BDC)

BDC - Internet Department, Dealer Operations, F&I, Management, Phone Training, Sales TrainingJuly 23, 2014

What? It is time to talk about the F&I department in the dealership and how the BDC (GRC) department can…

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